Cameron Rowland's Blog - Customer Expectations Articles
Read my Customer Expectations Articles
Dealer Walk-Around: How to Spot a Salesperson Who Has Your Back
When you walk into a dealership, the experience you have often comes down to the salesperson you work with. A true professional does more than sell cars—they make sure you feel...
Read MoreUnderstanding Your Warranty: What’s Covered When You Buy New from a Dealership
One of the biggest advantages of buying a brand-new car is the peace of mind that comes with a manufacturer’s warranty. But not every buyer takes the time to understand exactly what’s...
Read MoreMy List of Priorities to Ensure You Drive Away Happy
Buying a new car should be exciting—not stressful. As your salesperson, I believe the car-buying experience should be centered around you—your...
Read MoreTwo of My Favorite Things: Working with My Customers and Cars!
Some of you may be thinking, “You are a car salesperson, shouldn’t you love cars first and foremost?” I always anticipate that type of question and the answer is easy for me; I do my job, not for the cars, but for the...
Read MoreGreat Customer Service Signs
We all deserve good customer service. But do you really know good customer service when you receive it? Chances are that most of us have had our share of challenges when wanting to receive quality customer service....
Read MoreTop 3 Characteristics to Look for in a Trusted Car Sales Professional
Strong relationships are built on a foundation of trust. Those traits that prove a salesperson trustworthy are easy to spot if you know what you are looking for. Finding the perfect car sales professional takes some...
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